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Abstract Background

Specialist I (Network Infrastructure)


Ngau Tau Kok



Major Requirements:

- Perform server and network infrastructure installation, deployment, maintenance, support and troubleshooting
- Provide technical support and planning on internet, intranet, website, user application system, system software and hardware
- Responsible for liaising with internal users and external vendors to collect user requirements and propose suitable solutions in a cost-effective manner
- Maintain good performance on network infrastructure
- Perform troubleshooting and problem resolution
- Prepare system documentation and reporting

- Provide on-call support for emergency production incidents and on-site support for fire-fighting and perform shift duties as required


- University degree in electrical/electronic or computer engineering/computer science or related discipline
- Over 5 years’ relevant working experience in network administration and support
- Hands-on experience in Switch, Router, IPS/IDS, Firewall, Load Balancer, network
monitoring and troubleshooting
- Good knowledge of Microsoft Windows Suites, Red Hat Linux, NetApp storage and TCP/IP in LAN/WAN network environment
- Willing to work occasionally on evening and holiday shift duties for supporting operation
- Good command of spoken and written English and Chinese
- Good communication and interpersonal skills and able to work under pressure

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