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Manager (Clearing Operations)


Ngau Tau Kok



Major Responsibilities:

- Responsible for supervising and monitoring all daily operations performed in the primary and secondary clearing centres to ensure compliance with the established control procedures and requirements
- Assist supervisor in prompt escalation and resolution of any production problems or
irregularities encountered during the course of operations and prepare incident reports as appropriate, follow up on the remediation action and improvement plan
- Assist member banks in solving daily operational issues relating to bulk clearing services, Faster Payment System (FPS) and maintain a highly effective communication with member banks
- Oversee and manage the overall new service/product implementation cycle and ensure the service/product is properly launched with high performance
- Manage the progress of all project activities involved and ensure all tasks are completed in accordance with the agreed requirements, standards and timeline
- Ensure departmental procedural manuals are updated and complied with the Clearing House Rules and Clearing Operating Procedure

- Review and ensure all contingency procedures and resources in relation to clearing
operations are in place
- Perform any other duties as assigned by the superiors


- University education preferably majoring in business studies, finance and banking or related disciplines
- Over 10 years of experience in payment and cheque processing, item processing and clearing operations, preferably with 4 years of managerial experience
- Knowledge of clearing and payment systems will be an advantage
- Good command of written and spoken English and Chinese, proficiency in Putonghua is preferable
- Good interpersonal and supervisory skills; independent and able to work under pressure
- Willing to perform shift duties as required

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